Guest experience: printed and digital, in one platform

A good guest experience is built before, during and after the visit. Most guest experience platforms only cover the phone. Booqi adds the part guests actually keep: a printed pocket guide that opens a digital guide with one scan.

One hybrid guest experience platform

Booqi is a printed guide your guests carry, combined with BooqiConnect, the digital guide that opens in the browser. Nothing to download, in the guest’s own language, live in 2 to 3 weeks and branded as yours.

• The printed Booqi is handed over at check-in or at the entrance and stays with the guest all day.
• One scan opens BooqiConnect: venue information, offers, reviews, bookings and events.
• You update the digital guide at any time. The print stays valid.

Built on three pillars

Returning guests

Direct booking, reviews, loyalty and partner offers, one scan away.

Guest experience for every venue type

The same hybrid approach, set up for the way your guests move.

• Hotels, resorts and hotel groups: guest communication that lifts upsell and direct bookings. Trusted by more than 1,000 hotels worldwide.
• Museums and heritage sites: a pocket floor plan with a digital guide for stories and tours, in the visitor’s language.
• Theme parks and holiday parks: a park map plus show times, the day’s programme and offers on the phone.
• Campings, cities, zoos and events: the same set-up with your own content.

What you can measure

• Scans per day and per language.
• Vouchers redeemed at the till.
• Reviews and direct bookings that started from the guide.

Guest experience software or a guide guests keep?

Guest experience software depends on guests installing something or finding a link. A printed Booqi is already in their pocket, so the digital layer gets used. That is why the two belong together.

Questions

What is a hybrid guest experience platform?

A printed pocket guide combined with a digital guide. The print is what guests keep, the digital guide holds the live information, offers and bookings.

Do guests need to download an app?

No. BooqiConnect opens in the browser after one scan.

How long does it take to go live?

Live in 2 to 3 weeks, in your own branding.

Which venues is it for?

Hotels, resorts, museums, heritage sites, theme parks, holiday parks, campings, cities, zoos and events.

Can I see it before I decide?

Yes. We make a free sample with your logo, colours and content.

See it in your own branding

We make a free sample with your logo, colours and content.